Privacy Policy for LikeMadd.com
1. Introduction
At LikeMadd.com (“we,” “us,” or “our”), your privacy and the security of your personal data are of paramount importance. We are committed to protecting your personal information and complying with applicable international privacy legislation, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. Please read this policy carefully to understand your rights and our obligations.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all users, visitors, and customers who access or use the LikeMadd.com website and associated services. We act as the data controller, as defined in the GDPR, for the processing of personal data that we collect through our website and platforms.
By using our site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website.
3. Categories of Data We Process
We may collect, use, store, and process the following categories of personal data:
a) Usage Data
Includes data about how you use our website including your IP address, browser type and version, time zone setting, referral source, pages viewed, session length, and navigation history.
b) Account Data
Consists of information you provide when registering for an account, such as your name, physical and billing address, email address, and telephone number.
c) Profile Data
Includes preferences, purchasing behavior, order history, account settings, feedback, and survey responses.
d) Communication Data
Covers your communications with us, including support inquiries, chat logs, feedback, emails, and other messages submitted via forms or directly through [email protected].
e) Technical Data
Comprises information about your device, such as device type, operating system, hardware identifiers, screen resolution, and system configurations.
f) Transaction Data
Pertains to information relating to payments made to or from LikeMadd.com, such as purchase details, delivery information, and payment method data. Financial data is processed securely via third-party payment processors.
g) Preference Data
Includes your marketing communication preferences, opted-in subscriptions, and indications of product interests.
4. Legal Bases for Processing
We rely on a range of legal bases for processing personal data:
– Consent: When you consent to the use of cookies, marketing messages, or newsletter subscriptions.
– Contractual Necessity: When processing data is essential to provide the services you have requested, such as fulfilling orders.
– Legitimate Interests: For business development, analytics, customer relationship management, and website operation—provided these interests do not override your fundamental privacy rights.
– Legal Obligation: When processing is necessary for compliance with applicable laws and regulations.
5. Your Rights
As a data subject under GDPR and, where applicable, a consumer under CCPA, you have the following rights:
– Right of Access: You may request confirmation as to whether your personal data is processed and access to such data.
– Right to Rectification: You may request correction of inaccurate or incomplete personal information.
– Right to Erasure: You may request deletion of your data, commonly referred to as the “right to be forgotten.”
– Right to Restriction: You may request limitations on processing in certain conditions.
– Right to Data Portability: You are entitled to receive your data in a structured, machine-readable format and to transfer it to another data controller.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
– Rights Under CCPA: California residents may also request to know, delete, or opt-out of the sale of personal information, if and when applicable.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We take robust and industry-standard measures to protect the personal data we collect, including but not limited to:
– End-to-end encryption of data in transit and at rest;
– Role-based access control and minimum necessary data access policies;
– Routine security audits and vulnerability assessments;
– Regular staff training on data protection practices;
– Secure cloud infrastructure and backup systems to ensure data integrity and availability.
7. International Data Transfers
If personal data is transferred from jurisdictions such as the European Economic Area (EEA) or the United Kingdom to countries that do not offer an equivalent level of data protection, we employ appropriate safeguards such as the European Commission’s Standard Contractual Clauses and other legal mechanisms to ensure compliance.
8. Data Retention Practices
We retain personal information only as long as is necessary for the purposes detailed in this Privacy Policy. Specific retention periods include:
– Account Data: Retained for the duration of the user’s account and a maximum of 6 years post-closure.
– Transaction & Financial Data: Retained for 7 years for legal and regulatory compliance.
– Communication & Support Data: Retained for 2 years after closure of the issue.
– Preference and Marketing Data: Retained until the user withdraws consent or unsubscribes.
– Technical and Usage Data: Retained up to 24 months for analytical purposes.
9. Cookie Policy
LikeMadd.com uses cookies and similar tracking technologies for various purposes, including:
– Essential Cookies: Necessary for website operation and functionality (e.g., login, shopping cart).
– Functional Cookies: Enhance usability and personalization features.
– Analytical Cookies: Help us understand user interactions with our website to improve performance.
– Performance Cookies: Enable performance tracking and load time optimization.
For detailed cookie usage, please refer to our Cookie Notice embedded within our website footer.
10. Cookie Management & Compliance with GDPR and CCPA
Visitors may manage cookies via their browser settings or, where available, through an in-site cookie banner or preference manager. Under GDPR and CCPA guidelines, you have the right to:
– Opt-in to or out of non-essential cookies;
– Withdraw previously given consent at any time;
– Prevent cookies via browser settings.
By continuing to use LikeMadd.com, you acknowledge that you have understood how cookies are used, subject to your preferences.
11. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly process personal data from such individuals. If it becomes known to us that we have inadvertently collected data from a child without verifiable parental consent, we will take immediate steps to delete such data upon identification or request.
12. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Where material changes are made, we will notify users through prominent in-site notices and/or direct communications, where legally required. Continued use of LikeMadd.com following any modifications signifies your understanding and acceptance of those changes.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please do not hesitate to contact us:
Email: [email protected]
Website: https://likemadd.com
We are committed to upholding your privacy and ensuring that your data is handled in compliance with applicable data protection laws. Please reach out if you believe your data is not being handled appropriately or if you would like to exercise any of your statutory rights.